Privacy policy

This privacy policy sets out how Nestoberry uses and protects any information that you give Nestoberry when you visit their website and/or agree to purchase from them.

Nestoberry is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

Nestoberry may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests, if required
• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to govind nagar gazdhar bandh ,behind kalpana dairy ,mumbai,santacruz (west),Maharastra Mumbai MAHARASHTRA 400054 . or contact us at or as soon as possible. We will promptly correct any information found to be incorrect.

Terms & conditions 

 

For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean Nestoberry, whose registered/operational office is govind nagar gazdhar bandh ,behind kalpana dairy ,mumbai,santacruz (west),Maharastra Mumbai MAHARASHTRA 400054 . "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by following Terms and Conditions:

• The content of the pages of this website is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
• Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
• From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
• You may not create a link to our website from another website or document without Nestoberry’s prior written consent.
• Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .
• We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

Cancellation & Return Policy – Nestoberry 

 

At Nestoberry, your satisfaction is our priority. Please review our cancellation and return guidelines below to ensure a smooth and transparent shopping experience.

Order Cancellation

• Orders can be cancelled on the same day of purchase, provided they have not been shipped.
• Once your order is dispatched, cancellation will no longer be possible.
• To cancel, please contact us immediately with your Order ID via [your support email/phone number].

Return & Replacement Policy

We accept returns under the following conditions:

• Return requests must be raised within 5 days of delivery.
• The product must be unused, unwashed, undamaged, and in its original packaging with tags.
• Returns are accepted for:
  • Wrong item delivered
  • Damaged or defective product
  • Missing items in the order
• For hygiene reasons, products such as baby wipes, feeding accessories, and skincare items are non-returnable unless faulty or incorrect.

To initiate a return, please contact us with your Order ID, reason for return, and supporting photos (if needed).

Return Shipping Charges

• If the return is due to a Nestoberry error (wrong, damaged, or defective item), we will cover the return shipping cost through a free pickup or courier fee reimbursement.
• If the return is for personal reasons (change of mind, wrong selection, etc.), the customer will bear the return shipping cost.

Refund Process

• Refunds are processed after the returned item is received and inspected.
• Approved refunds are issued to the original payment method within 5–7 business days.

Contact Us

For any help with cancellations, returns, or refunds, reach out to us:

📧 Email: 

📞 Phone: +91-8754145190

Shipping & Delivery Policy

🌍 International Shipping

• For international buyers, orders are shipped and delivered via registered international courier companies and/or International Speed Post only.

🇮🇳 Domestic Shipping (within India)

• For domestic buyers, orders are shipped via registered domestic courier services and/or India Speed Post.

⏳ Order Processing & Dispatch

• Orders are typically shipped within 0–7 business days from the date of order and successful payment, or as per the delivery date agreed at the time of order confirmation.
• Delivery timelines are subject to courier company or postal service norms, and may vary based on the destination.

🚚 Delivery Commitment

• Nestoberry guarantees to hand over your consignment to the courier/postal authorities within the stated timeline.
• However, Nestoberry is not responsible for any delay in delivery once the package is with the courier or postal service.

📍 Delivery Address

• All orders will be delivered to the shipping address provided by the buyer at the time of placing the order.

📧 Order Confirmation

• Delivery confirmation and shipment details will be sent to your registered email ID provided during checkout or registration.

🛠 Need Help?

If you face any issues with shipping or delivery, please reach out to our helpdesk:

📞 Phone: +91 87541 45190

📧 Email: nestoberrycare@gmail.com

   

Cookie Policy

Nestoberry uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device that help us understand how you use our website. By continuing to use this website, you consent to our use of cookies. You can manage or disable cookies through your browser settings; however, this may affect the functionality of some parts of the site.

For more details, please review our full Privacy Policy.

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  Disclaimer

The information provided on this website is for general informational purposes only. While we strive to keep the content accurate and up-to-date, Nestoberry makes no warranties or representations of any kind regarding the completeness, accuracy, reliability, or suitability of the information. Any reliance you place on such information is strictly at your own risk. Nestoberry is not responsible for any losses or damages arising from the use of this website or its content. Please consult a qualified professional for specific advice related to your situation.